The Just-in-Time Cafe Podcast

Finance Meets Lean, with Nick Katko & Mike De Luca

It's Episode 75, and Tracy and Elisabeth got to talk money with Nick Katko and Mike DeLuca, co-authors of the new book, “Practicing Lean Accounting”. Mike and Nick are a seasoned duo, and they offered insights into the biggest source of waste in accounting processes—no, it’s not money. Next up it’s an app that sets you up to be a rockstar team builder. And for Q&A, our problem-solving community weighed in on how to deal with the classic “solution masquerading as a problem” known as “lack of training.”

 

Don't miss this New Year's treat!

 

Timeline

• 0:06 - Intro
• 01:50 - What's On The Menu
• 02:30 - Hot Apps
  • Confetti: https://www.withconfetti.com/
• 07:02 - Q&A - How do you deal with "lean thinking" mentality?
  • Join the conversation on LinkedIn (click the link)!
• 16:29 - Featured Guest - Nick Katko & Mike De Luca
  • Get Nick and Mike's Book on Amazon.
• 45:44 - Upcoming Events
  • January 20th Webinar (click to register) - Sunitha Narayanan
  • UC San Diego Leadership Course

Thanks for Listening!

 

Listen to more podcasts at JITCafe.com.

 

Link to the video version of this podcast: https://youtu.be/nD7RW4lZOwM

 

Find us on:

- Apple Podcasts
- Stitcher
- Podbean
- Spotify
- RSS Feed: https://feed.podbean.com/JITCafe/feed.xml

Girl Power in the Middle East, with Sabiha Mumtaz

It's Episode 74 and Tracy and Elisabeth got to interview Dr. Sabiha Mumtaz from the University of Wollongong in Dubai. She’s got an innovative strategy for lifting women into leadership positions in the United Arab Emirates. Next up it’s a cool tool that lets you load videos, animation and an unlimited supply of presentation goodies into your PowerPoints. And for Q&A, they asked our problem-solving community if anyone had attempted to bring Lean into their homes—and what happened if they did.

 

It's a great day at the cafe!

• 0:00 - Intro
• 1:32 - What's On The Menu
• 2:13 - Hot Apps
  • Presenter Media: https://www.presentermedia.com/
• 5:09 - Q&A - Have you used Lean at home?
• 17:17 - Featured Guest - Sabiha Mumtaz
• 46:17 - Upcoming Events
  • December Webinar - https://us06web.zoom.us/meeting/register/tZ0pc-yqqDorE9Bfxw8VBYUsch8BZNJ9zw-8
  • UC San Diego Leadership Course: https://extension.ucsd.edu/courses-and-programs/lean-six-sigma-leadership

Thanks for Listening!

 

Listen to more podcasts at JITCafe.com.

 

Link to the video version of this podcast: https://youtu.be/-z5pLfKWT0c

 

Find us on:

- Apple Podcasts
- Stitcher
- Podbean
- Spotify
- RSS Feed: https://feed.podbean.com/JITCafe/feed.xml

Kind Leaders Rule, with Karyn Ross

It's episode 73 and today’s highlight is our interview with Karyn Ross, author of her latest book, The Kind Leader. During the writing of her book, Karyn asked people to define “kindness”—she did not expect what she heard, so Tracy and Elisabeth get to the bottom of that. Next up it’s an app that provides you with professional presentation graphics to edit, refine and build on. And for Q&A, we asked our problem-solving community how they deal with the new work-from-home culture—and the rise of people being "on" 24-7.

The joint is jumpin' so get in on the conversation at the cafe!

• 0:00 - Intro
• 01:55 - What's On The Menu?
• 02:42 - Hot Apps
  • SlideModel: https://slidemodel.com/
• 08:10 - Station ID - Swan
• 08:20 - Q&A - How do you handle work-from-home culture?
  • Join the conversation on LinkedIn: https://www.linkedin.com/posts/elisabethswan_workfromhome-culturematters-activity-6851167078334947328-0R-k
• 18:16 - Station ID - O'Rourke
• 19:59 - Featured Guest - Karyn Ross
  • Karyn's book: https://www.amazon.com/Kind-Leader-Practical-Eliminating-Creating-ebook/dp/B09977BVVT/
• 50:59 - Upcoming Events
  • Register for our December Webinar: https://us06web.zoom.us/webinar/register/WN_b3Tcmfk6QIWQwzn9at0Ebw
  • UC San Diego Leadership Course: https://extension.ucsd.edu/courses-and-programs/lean-six-sigma-leadership

Thanks for Listening!

Listen to more podcasts at JITCafe.com.
Link to the video version of this podcast: https://youtu.be/-z5pLfKWT0c

 

Find us on:

- Apple Podcasts
- Stitcher
- Podbean
- Spotify
- RSS Feed: https://feed.podbean.com/JITCafe/feed.xml

Making Problem Solving Personal, with Jamie Flinchbaugh

It's Episode 72, and today’s highlight is our interview with Jamie Flinchbaugh, author of the new book, People Solve Problems. He’s got a different take on the crux of problem solving, it’s not PDCA, it’s not tools, and it's not methods. Jamie’s an engaging raconteur so Tracy and Elisabeth enjoyed a spirited discussion about his book, Lean Whisky, and the nature of success. Next up it’s an app that can turn the average presenter into a super trainer with the ability to detect what's of value to participants. And for Q&A, we reached out to our community for advice on dealing with tough issues—how to address problems without stepping on people.

 

There is a colorful fall turning all things orange at the Cafe!

 

Timeline

• 0:06 - Intro: What's in store
• 2:40 - Hot Apps
  • SLIDO helps trainers draw students into their lessons
  • Try it here: https://www.sli.do/
• 7:42 - Q&A
  • Question: How do you address problems without stepping on people?
• 17:03 - Featured Guest
  • Interview with Jamie Flinchbaugh - Author, People Solve Problems
  • Click here to pre-order Jamie's book
• 47:58 - Upcoming Events
  • Webinar September 9th with Dorsey Sherman: Click here to register
  • Podcast November: Interview with Karyn Ross
  • Register: Lean Six Sigma Leadership Workshop at UC San Diego

Thanks for Listening!

Listen to more podcasts at JITCafe.com. Link to the video version of this podcast: https://youtu.be/b4hf-83PRjw

 

Find us on:

- Apple Podcasts

- Stitcher

- Podbean

- Spotify

- RSS Feed: https://feed.podbean.com/JITCafe/feed.xml

Solving the Supervisor Leadership Puzzle, with Hugh Alley

It's Episode 71 and Tracy & Elisabeth get some time with Hugh Alley, author of “Becoming the Supervisor: Achieving Your Company’s Mission and Building Your Team.” They get insights on how organizations can better tap people's innate love of doing worthwhile work. For "Hot Apps" it’s an app that turns even hopeless scribblers into artists. And for Q&A, we asked our community how they avoid crushing the spirits of others when what they want to say is, "are you kidding me?!"

 

Don't miss the last episode of the summer!

 

Timeline

• 0:06 - Intro: What's in store
• 2:00 - Hot Apps
  • Canva turns anyone into an artist
• 6:12 - Q&A
  • Question: How do you respond when you're frustrated?
• 15:09 - Featured Guest
  • Interview with Hugh Alley - Author, Becoming The Supervisor
• 50:42 - Upcoming Events
  • Webinar September 9th: Activate the Leader Within: Master Your Influence
  • Podcast October: Interview with Dr. Sabiha Mumtaz
  • Register: Lean Six Sigma Leadership Workshop at UC San Diego

Thanks for Listening!

Listen to more podcasts at JITCafe.com. Link to the video version of this podcast: https://youtu.be/b4hf-83PRjw

 

Find us on:

- Apple Podcasts

- Stitcher

- Podbean

- Spotify

- RSS Feed: https://feed.podbean.com/JITCafe/feed.xml

Cutting Diamonds to Create Great Leaders, with Debbie Barnard

It's Episode 70 and today’s highlight is Tracy and Elisabeth's interview with Debbie Barnard, a 20-year process improvement veteran in the healthcare industry on assignment in Dubai—she’s got a surprise project you'll find out about. We’ll let you in on an App that turns you into a presentation superstar. And for Q&A, we asked our community how they got their best ideas. We found new techniques and some wild answers. It's another great day at the cafe!

 

Timeline

• 0:06 - Intro: What's in store
• 2:03 - Hot Apps
• Prezi has updated their presentation game
• 6:30 - Q&A
• Question: How do you get your best ideas?
• 16:43 - Featured Guest
• Interview with Debbie Barnard - Lean Healthcare Leader
• 43:40 - Upcoming Events
• Webinar August 5th: The 5 Habits of Highly Effective Lean Leaders
• Workshop August 18th: In the Moment - Using Improve as a People Skill

 

Find us on:

- Apple Podcasts

- Stitcher

- Podbean

- Spotify

- RSS Feed: https://feed.podbean.com/JITCafe/feed.xml

Learning to Lead and Leading to Learn, featuring Katie Anderson

It's episode 69 and the highlight is Tracy and Elisabeth's interview with Katie Anderson, author of Learning to Lead, Leading to Learn chronicling her conversations with former Toyota leader, Isao Yoshino. We're celebrating the book’s one-year anniversary and a lot has happened since then. We’ll let you in on a fun App that united a remote work team better than when they worked in person. And for Q&A, we asked our community how they retained what they wanted to know. Journals, phones, drama, and digital pens are just a few of the techniques we heard about. It’s a great day at the cafe!

 

Timeline

• 2:37 Hot Apps
  • "Jackbox" is a party game that brings remote teams together.
• 8:16 Q&A
  • Question: What habits do you have to remember what you want to know?
• 18:06 Featured Guest
  • Interview with Katie Anderson, author of Learning to Lead, Leading to Learn
• 47:01 Upcoming Events:
  • Webinar July 8th: How to Learn Toyota Kata and Add Every-Day Improvement to your Lean Practice
  • Webinar July 22nd: How to Create Psychological Safety at Work Using the 5C’s

 

Thanks for Listening!
Listen to more podcasts at JITCafe.com. Link to the video version of this podcast: https://youtu.be/DCRettwu7Vk

Winning Customers by Keeping Promises, featuring Jeff Toister

It's episode 69 and the highlight is Tracy and Elisabeth's interview with Katie Anderson, author of Learning to Lead, Leading to Learn chronicling her conversations with former Toyota leader, Isao Yoshino. We're celebrating the book’s one-year anniversary and a lot has happened since then. We’ll let you in on a fun App that united a remote work team better than when they worked in person. And for Q&A, we asked our community how they retained what they wanted to know. Journals, phones, drama, and digital pens are just a few of the techniques we heard about. It’s a great day at the cafe!

 

Timeline

• 2:30 Hot Apps
  • "Kudoboard" lets you send kudos for a job well done with gifs, videos, and text.
• 6:00 Q&A
  • Question: What techniques do you use to make standard work successful at home?
• 15:35 Featured Guest
  • Interview with Jeff Toister, author of The Guaranteed Customer Experience
• 43:39 Upcoming Events:
  • Webinar June 10th: How To Use Lean Thinking To Create an Antiracist Organization
  • Webinar June 24th: How To Use Task Cards to Create Better Leader Behavior
  • Next Podcast Episode July: Katie Anderson, author of Learning To Lead, Leading To Learn (1 year anniversary)
  • UC San Diego Class starts June 15th: Lean Six Sigma Leadership
  • Workshop: In the Moment: Using Improv as a People Skill

 

Thanks for Listening!
Listen to more podcasts at JITCafe.com. Link to the video version of this podcast: https://youtu.be/yfd6dWJV5c4

Inventing a Lean Vaccine Super Station, Featuring Lilly Angelocci and Brian Hand

It's Episode 67 and Tracy and Elisabeth get the scoop from Brian Hand and Lilly Angelocci of UC San Diego Health. We'll get details of what drove the success of the vaccine super stations and how they've been improving healthcare with Lean. We'll let you in on an App that allows you to do real-time polling and cutting edge audience engagement techniques, and for Q&A, We'll address the fact that reading a book doesn’t guarantee you’ll remember anything from it...and what you can do about that! We're double-vaxed and ready for anything at the cafe!

Also Listen On: Stitcher, Apple Podcasts and Spotify

Timeline
 • 2:18 Hot Apps: "Mentimeter" uses word clouds and innovative interactions to drive engagement
 • 6:17 Q&A: What's the best way to remember the books we read?
 • 12:36 Featured Guests: Interview with Lilly Angelocci and Brian Hand of UC San Diego Health
 • 49:42 Upcoming Events:
 ◦ Webinar: How To Solve Complex Problems in a Virtual Lean Environment
 ◦ Next Podcast Episode: Debbie Barnard of the Joint Commission International
 ◦ UC San Diego Course: Lean Six Sigma Leadership
◦  Workshop: In the Moment: Using Improv as a People Skill

Thanks for Listening!
Listen to more podcasts at JITCafe.com. Link to the video version of this podcast: Inventing a Lean Vaccine Super Station, Featuring Lilly Angelocci and Brian Hand

Care for People & Animals Drives Award-Winning Improvement, featuring Audrey Lang and Tina Nguyen

It's Episode 66 and Tracy & Elisabeth find out how the San Diego Humane Society won the "Top Workplace" Award. Organizational leaders Audrey Lang and Tina Nguyen describe how their care-centered culture improves their ability to rehabilitate animals while simultaneously driving improvement efforts with employee "bliss." We’ll let you in on an app we’re using to jazz up learner engagement and for Q&A we’ll dig into a paradox: The opposite of talking isn’t listening, it’s waiting to talk. Come enjoy spring at the cafe!

Also Listen On: Apple Podcasts, Stitcher and Spotify

Timeline
 • 2:00 Hot Apps: "Kahoot!" amps learner engagement with competition
 • 6:45 Q&A: “Is the opposite of listening waiting to talk?”
 • 16:57 Featured Guest Interview: Audrey Lang & Tina Nguyen of The San Diego Humane Society
 • 49:42 Upcoming Events:
 ◦ Webinar: How the Shingo Model Can Revolutionize Your Culture
 ◦ UC San Diego Course: Lean Six Sigma Leadership
◦ Next Podcast Episode: Brian Hand and Lilly Angelocci of UC San Diego Health

Thanks for Listening!
Listen to more podcasts and stay tuned for more events by subscribing to JITCafe.com
The Video Podcast: Care for People & Animals Drives Award-Winning Improvement, featuring Audrey Lang and Tina Nguyen is posted on JITCafe.com.